Privacy Policy
At Craftopeea, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our handcrafted resin art, or interact with our studio.
1. Information We Collect
We collect information that you voluntarily provide to us when you make a purchase, create an account, sign up for our newsletter, or contact us. This may include:
- Personal details: Name, email address, phone number, and shipping/billing address.
- Payment information: Payment details are processed securely by our payment gateway partners. We do not store full credit card numbers on our servers.
- Customization details: Any photos, texts, or special instructions provided for custom resin commissions.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including custom resin commissions.
- Communicate with you regarding order updates, shipping, and customer support.
- Send you studio updates, new collection drops, and workshop announcements (if you have opted in).
- Improve our website functionality and user experience.
3. Data Sharing and Security
We do not sell, trade, or rent your personal information to third parties. We may share necessary details with trusted service providers (such as shipping partners) strictly for the purpose of fulfilling your order. Our website uses industry-standard encryption to protect your data during transmission.
4. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or unsubscribe from our marketing communications, please contact us at hello@craftopeea.com.